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First contact
Project assessment
The purpose of the first call is to establish a relationship with us and assess your needs and interests. This initial contact is an opportunity for us to learn more about you, your needs, and your business to determine if our products and services are a good fit for you.
What questions to expect during our initial call:
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Customization & development
Find a solution
Overall, the goal of the customization and development phase is to find a (customized) solution that meets your specific needs and requirements, whether it is a white-label, a private-label, or only a filling option.
Most important steps in this phase:
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Tasting & sampling
Confirming the recipe and packaging
Tasting involves evaluating the flavor of a product, while sampling involves trying a small amount of a product to evaluate its qualities. Both tasting and sampling can be done by the client or professionally by experts such as chefs, sommeliers, and food critics.
You should be aware on different things during tasting and sampling:
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Production & dispatching
Getting the product ready for final phase
Once our R&D production is finished and you have received our product specification, the next step is for you to create the label for the product. After that, we can begin planning for the production phase. It is important to note that the label creation process should be done in a timely manner in order to ensure that production can start as soon as possible.
During the production phase, a number of tasks may be performed, including:
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Happy customers
Ensuring satisfaction for long-term success
We don’t stop at the sale, our commitment to customer satisfaction continues post-purchase. We’re here to support you and address any issues, your feedback helps us improve. Let us know how we can make your experience better.